Meet the Team
The Reservations Team

Lizzi
Luxury Concierge
Lizzi has worked in Luxury Travel for over 25 years. She knows the best hotels and secret hideaways and is used to providing the highest level of service expected from discerning clients. whatever style of break you’re after, Lizzi will work tirelessly with you to find your perfect holiday.
Favourite destination: Anywhere new!
Favourite destination: Anywhere new!

Kathryn
Expert Travel Advisor
I have had the opportunity to visit many wonderful places in my 35 years in travel, experience a rainbow of different cultures and create some very special memories – from scaling giant sand dunes in Namibia, helicoptering over Great Barrier Reef to fishing from coracle boats in Vietnam!
Favourite destination: India
Favourite destination: India

Diane
Expert Travel Advisor
I have then been lucky enough to travel to many places over the years such as the Canaries, Spain, Greece, Greek Islands, Turkey, Florida, Russia, Austria, Norway, Portugal, Italy, France and the Dominican Republic to name a few. I also love cruising! I have sailed to the Norwegian Fjords and loads more.
Favourite destination: Florida
Favourite destination: Florida

Sam
Expert Travel Advisor
For the past 19 years I have been making holiday dreams come true. I love it when a client comes to me with the seed of an idea and allows me to build a detailed itinerary that will be perfect for them. Knowing that I helped create that experience and memory makes all the effort worthwhile.
Favourite destination: New York City
Favourite destination: New York City

Jan
Senior Travel Advisor
I’ve worked in travel for 28 years, and I love creating holidays. Every holiday is a pleasure and privilege to plan and organise. Nothing is too much trouble when it comes to ensuring my clients enjoy their ultimate holiday, and I love making the seemingly impossible, possible!
Favourite destination: Sydney, Australia
Favourite destination: Sydney, Australia

Hayley
Travel Consultant
I completed a Travel & Tourism course at Sixth Form after completing work experience in a high street agency. I then began my career in 2016 as an apprentice for Thomas Cook. I love the difference in holidays we sell and variety of enquiries we are faced with.
Favourite destination: Spain
Favourite destination: Spain
Head Office

Melissa Tilling
Founder & CEO
Melissa Tilling, FRSA, F.Inst.T, is the founder of Charitable Travel, our unique social enterprise. Melissa is the first transgender founder of a travel company. Her background is 35 years in travel and tourism and her mission is the change the way people buy travel for good!
Favourite destination: Nashville, Tennessee
Chosen charity: The Charitable Travel Fund
Favourite destination: Nashville, Tennessee
Chosen charity: The Charitable Travel Fund

Ali Nicholls
Head of Partnerships
Ali Nicholls has spent the last 35 years working in the tourism industry, with 21 of those years working for British Airways. Having worked for the Caribbean region, and travelled extensively in South America, South Africa, and the Indian Ocean, Ali has a wealth of knowledge about many destinations.
Favourite destination: South & Central America
Chosen Charity: LATA Foundation
Favourite destination: South & Central America
Chosen Charity: LATA Foundation

Ally Ware
Marketing Manager
Ally Ware heads up the marketing team at Charitable Travel and has nearly 10 years of travel marketing experience. In 2022 Ally was named one of the Top 30 under 30 in travel by TTG Media and was proud to pick up The Extraordinary Award on behalf of Charitable Travel at the CIM Travel Marketing Awards.
Favourite destination: New Zealand
Chosen charity: Battersea Dogs & Cats Home
Favourite destination: New Zealand
Chosen charity: Battersea Dogs & Cats Home

Rosie Buddell
Marketing Executive
Rosie started her marketing journey in TV marketing, and having spent most of her life dreaming of holidays, making a move into travel marketing came naturally to her. Rosie loves that she’s able to combine her love of travel and marketing, whilst also helping to raise vital funds for incredible charities.
Favourite Destination: The Mediterranean
Chosen charity: Crisis
Favourite Destination: The Mediterranean
Chosen charity: Crisis

Adam Pedley
Marketing Assistant
Adam joined the Charitable Travel team in June 2021 and has quickly developed a love for the travel industry. He especially enjoyed attending his first ever trade conference, WTM and learning more about exciting new destinations all around the world. In his spare time, Adam enjoys drawing and painting.
Favourite destination: Egypt
Chosen charity: Mind
Favourite destination: Egypt
Chosen charity: Mind

Maddy Foot
Marketing Assistant
Maddy is the newest member of the team and is currently working towards a degree in Photography. She feels that working as Marketing Assistant & ‘Charity Champion’ is the perfect role for her as it allows her to work with digital images, to learn more about the travel industry, & to support a number of good causes.
Favourite destination: Lake Maggiore
Chosen charity: Forever Angels
Favourite destination: Lake Maggiore
Chosen charity: Forever Angels