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Luxury Travel


Luxury Travel

Modern Slavery and Human Trafficking Policy

At Charitable Travel, we have a zero-tolerance approach to modern slavery and human trafficking and are absolutely committed to preventing this behaviour in our operations and supply chains. Slavery and human trafficking are real problems for people all over the world, including in many of the destinations to which we sell travel.

As a member of the Travel industry, we understand that there is a responsibility to maintain a strong anti-slavery and human trafficking position. We have set out a clear structure to ensure that our business, and our supply chains are compliant.

At Charitable Travel, we provide customers with the ability to book holidays, and holiday extras worldwide, we work alongside a number of businesses of high repute and a similar focus on the prevention of slavery to provide these holidays and holiday extras. We also work with charities and charitable enterprises and expect the same level of behaviour and zero-tolerance from them.

To show our commitment to preventing modern slavery and human trafficking, we have a few systems in place.

We have a number of policies in place to ensure the prevention of modern slavery and human trafficking which have been outlined below.

Whistle-blower policy – we strongly encourage our employees, suppliers and customers to report any suspicion of slavery or human trafficking without fear of retaliation. To make a report of such behaviour, please email [email protected].

Code of Conduct – Our code of conduct informs colleagues and employees of the type of behaviour that is expected of them at all times whilst representing the business and can be found in our Employee Handbook.

Supplier Code of Conduct – Just as we ask our employees to follow a code of conduct and ethical behaviour, we ask that our suppliers, and charity and travel partners adhere to a very similar set of rules. We require all our partners to demonstrate that they are providing a safe working environment and are treating their employees with respect and care. Any violations of the supplier code of conduct will result in termination of the partnership.

Corporate Social Responsibility – We work with several ATOL and ABTA approved travel partners to ensure that the holidays and extras we provide bookings for are ethically and socially responsible. We also partner with many charities and charitable enterprises. Being a social enterprise ourselves, we have no shareholder, and legally our profit can only be used to invest in the business to grow or donated to charity.

Risk assessments

Risk assessments are carried out by Charitable Travel as well as our suppliers and travel partners, whenever they are needed, either each month, each quarter, each half-year or each year. Depending on the risk level, and outcome of previous risk assessments.

Due diligence

As an employer and a provider of services. We have a duty to ensure the wellbeing of our staff and customers, with that in mind, we must undertake due diligence when contracting new suppliers and partners. This includes:

  • Requiring each new supplier to adhere to our supplier’s code of conduct

  • Reviewing each supplier or travel partner

  • Conducting audits of each travel partner’s supply chain to identify any potential risks, and then evaluate these risks

  • Requiring improvements if to any evident substandard practises and policies.


We provide training to our staff to outline our policies surrounding our anti-slavery and human trafficking position. This training is regularly refreshed to ensure all employee’s knowledge is complete and up to date with any recent changes.

Measuring our performance

Charitable Travel have set key performance indicators to control and prevent slavery and human trafficking including:

  • Number of employees that have completed the mandatory modern slavery and human trafficking training

  • Number of suppliers, travel partners and charity partners have a similar training policy as ours

  • Number of reports that have been made by our employees that reflect and understanding of the issue

  • Amount of time between the reports being made and the investigation being completed.

This statement covers 1 March 2020 to 31 March 2023.